Inbound Call Center
Services Including
Leads &
Customer Support
Our inbound call center services start at just $18/hour, offering an affordable solution to businesses seeking professional sales & customer support. We create the perfect call for your business, ensuring positive customer experiences that increase sales & loyalty.
Discover our range of comprehensive inbound call
centre services that we offer
Inbound Call
Centre Services To
Meet Call Volume
Customer Support:
Our customer support services assist your customers in real-time in resolving their issues or answering their queries related to your business's products or services. We can provide your customers with technical support, handle their complaints,, process orders and returns, and offer product information.
Order Taking and Processing:
Our order taking and processing services help you manage your online or in-store purchase orders and customer inquiries. We take orders over the phone, process payments, and provide order updates to customers.
Help Desk
Our help desk provides technical, real-time support to your customers regarding the products or services they have purchased. Our agents are trained to troubleshoot problems, provide technical advice, and resolve customer queries with speed and precision
Inbound Sales:
Our inbound call centre services help your business handle incoming leads and close sales from incoming calls. Our agents are trained to identify customer needs, offer products and services, and close the sale or pass on appointments to sales reps.
Inbound Sales:
Our inbound call centre services help your business handle incoming leads and close sales from incoming calls. Our agents are trained to identify customer needs, offer products and services, and close the sale or pass on appointments to sales reps.
Appointment Setting:
Our appointment setting services help you manage your appointments and calendar by scheduling, rescheduling, and confirming appointments for customers. We help improve customer satisfaction rates and reduce no-shows.
Lead Generation:
Our lead generation services are designed to help you generate new leads from lists by collecting customer information and qualifying potential customers. Our agents engage with customers and provide information about your products or services, with the goal of converting them into sales or qualified appointments. for
Offload your calls
with our “automated” inbound call center from just
$18/hour
We Serve 50+Industries
We offer our inbound call center services to various industries. Some of the industries we serve include:
Insurance
E-commerce
Construction
Goverment
Home Services
Finance
Telecommunications
Legal
Retail
Automotive
Real Estate
Hospitality/ Hotels
Education
Transportation
Utilities
Travel/Tourism
Manufacturing
Nonprofit
Organizations
Personal Fitness/
Wellness
Entertainment
Food and
Beverage Industry
Performance-Based
Features
Highly Trained Agents:
Our agents undergo extensive training to ensure that they are knowledgeable and up to date about your business and products. This allows them to provide accurate information and objection responses to your customers, helping to build trust and increase conversion rates.
24/7 Availability:
Our inbound call centre services are available 24/7, allowing you to provide round-the-clock support to your customers whether it be day or night. This can help to improve customer satisfaction and capture more leads by ensuring that your customers always have access to a live agent.
Training Expertise:
We have extensive experience in training call center agents and script writing to deliver exceptional call quality. Our training programs cover a wide range of topics, including product knowledge, objection handling, lead handling and customer service best practices, ensuring that our agents are equipped to provide top-notch call handling.
Advanced Systems:
Our up to date technology includes advanced call routing, unlimited calling, CRM’s and analytics tools. These tools help us to manage high call volumes, follow up with leads, reduce wait times, and provide real-time insights into customer behavior, allowing us to enhance our services to increase conversion rates.
Customize Our Live Answering Service Hours
Select the specific hours that you need us to pick up and we’ll grow with
you. We have various plans to fit your needs:
10+
Hours Per
Week Per Live Agent
From $18/Hour
10+
Hours Per
Week Per Live Agent
From $17/Hour
10+
Hours Per
Week Per Live Agent
From $15/Hour
Capture More Call &
Lead Signals:
At our answering service, we specialize in helping your business increase conversion rates and customer satisfaction. How do we accomplish this? By capturing valuable lead signals and call data before responding, we can tailor our responses correctly to your customers to secure an appointment.
Our highly trained live agents are professional at identifying valuable signals, like urgency, level of interest, and sales sensitivities. With this valuable data in hand, our live agents can provide personalized responses that increases the chance of converting your customers. Experience higher conversions and happier customers with our lead-focused strategies.
How To Get Started With Our Inbound
Call Center Services
Getting started with our inbound call centre is easy! Here are six simple steps to get started today:
1. Consultation
Contact us to discuss your call volume needs and goals.
2. Select Service
Choose the inbound call centre service that best suits your inbound needs.
3. Customization
Provide us with the necessary information about your business and products for our agents to work with.
4. Call Script
We will work with you to develop a customized call script and guideline.
5. Training
Our agents will undergo setup training specific to your business and products.
6. Start
We will begin providing inbound call centre services to your customers within 2-3 business days. By following these steps, you can start benefiting from our professional inbound call centre within days. Our team is dedicated to providing high-quality service and support to help your business achieve its inbound call goals.
Contact Form
Get in touch with an
Inbound expert
1. Phone Consultation
2. Select Hours of Need
3. Customized Strategy
4. Quick & Easy Integration
5. Forward Your Calls
6. Get Started in 2-4 business days
Inbound Call Center Frequently
Asked Questions (FAQ):
Our inbound call centre can benefit a variety of businesses, including e-commerce, retail, home services, HVAC, healthcare, finance, real estate, and many more.
We have strict security protocols in place to ensure privacy and confidentiality of customer information. We use industry-standard encryption, firewalls, and secure servers to protect all data.
We have a team of experienced agents and back up agents available to handle high call volumes during peak hours. We use advanced call routing technology to divide calls evenly among our agents, ensuring that every customer receives prompt and efficient service within a timely manner.
Yes, we offer customizable inbound call center services to meet your business’s unique needs, timeframes and call volume. We work with you to understand your business goals and develop a tailored solution that fits your budget and call volume requirements.